Terms and Conditions

1. Acceptance of these terms

These Terms and Conditions govern your use of SocialQ ("SocialQ", "we", "us"). By creating an account or using the service, you agree to these terms. If you do not agree, do not use the service.

2. The service

SocialQ lets you compose, schedule, and publish content to social networks you connect, manage a media library, collaborate with a team, and view basic analytics. We may add, change, or remove features over time.

3. Your account

You must provide accurate information and keep your login credentials secure. You are responsible for activity under your account. Tell us promptly at [email protected] if you suspect unauthorized use.

4. Connected social accounts

When you connect a network through OAuth, you authorize SocialQ to publish and schedule content to that account on your behalf, and to delete posts it published there when you ask it to. You confirm you have the right to post to each connected account, and you remain responsible for complying with each network’s own terms and policies.

5. Acceptable use

You agree not to use SocialQ to:

• Publish unlawful, infringing, deceptive, or abusive content.
• Send spam or violate the rules or rate limits of any connected network.
• Attempt to disrupt, reverse-engineer, or gain unauthorized access to the service.
• Infringe the rights of others or misuse another person’s accounts or data.

6. Your content

You retain ownership of the content you create. You grant SocialQ a limited license to store, process, and transmit that content as needed to operate the service and publish to the networks you connect. You are solely responsible for the content you publish.

7. Plans and billing

SocialQ may offer free and paid plans. Any pricing shown in the app is indicative until billing is enabled; we will present clear pricing and obtain your agreement before charging you. Where applicable, fees are non-refundable except as required by law.

8. Third-party services

The service relies on third-party platforms including Meta (Facebook and Instagram), X, LinkedIn, and Google. Your use of those platforms is subject to their terms, and we are not responsible for their availability, changes, or actions, including if a platform limits or revokes API access.

9. Disclaimers

The service is provided "as is" and "as available", without warranties of any kind. We do not guarantee that posts will always be delivered, that the service will be uninterrupted, or that it will be error-free.

10. Limitation of liability

To the maximum extent permitted by law, SocialQ will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits, data, or goodwill, arising from your use of the service.

11. Termination

You may stop using the service and delete your account at any time. We may suspend or terminate access if you breach these terms or use the service in a way that risks harm to others or to the service.

12. Changes to these terms

We may update these terms from time to time. We will revise the "Last updated" date above and, for material changes, take reasonable steps to notify you. Continued use after changes means you accept them.

13. Governing law

These terms are governed by the laws of Portugal, without regard to conflict-of-law rules. Disputes will be subject to the courts of Portugal. If you use SocialQ as a consumer, nothing in these terms limits the mandatory protections you have under the laws of the country where you live.

14. Contact

Questions about these terms? Email [email protected].